{"xsrfToken":"c4e8d30b-2fc3-455f-9c76-496e3e9d868a_adca2b8af721573234fba0d176f58ed69000b00c_lout","branding":{"id":"1","key":"esd","name":"PCMTEC Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#222222","headerLinkColor":"#ffffff","headerLinkHoverColor":"#1358b0","headerLinkHoverBGColor":"#1358b0","headerBadgeColor":"#1358b0"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to PCMTEC Support","sharedPortalName":"PCMTEC Support","userInitialAnnouncementMessageWiki":"<p>PCMTEC Support has moved to a ticket based support system to ensure people receive advice in a timely manner based on the priority of their request. If you are a priority workshop ENSURE you register and signin with your PCMTEC email address to access PRIORITY support. 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If you have not already, we recommend checking for a howto guide on the relevant topic <a href=\"https://forum.pcmtec.com/forum/15-howto-guides/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HOWTO Guides</a></p>","callToAction":"Technical Support","introHtml":"<p>This support request is for general technical support with using PCMTEC Editor</p>","icon":10472,"iconUrl":"https://pcmtecsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"45","name":"Sales/New Customer Enquiry","descriptionHtml":"<p>If you are looking for a custom dyno tune/multi tune. 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Licensing costs are detailed at the bottom of our main website page <a href=\"https://www.pcmtec.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">www.pcmtec.com</a></p>","icon":10536,"iconUrl":"https://pcmtecsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://pcmtecsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"<p>This form is for software bugs, not tuning questions or PCM issues. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Please include the following information in bug reports <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Version: This can be a screenshot of the help -&gt; about version. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> What you expect to occur: <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> What actually occurred: <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Reproduction Steps: <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Detailed description with steps showing how to reproduce the bug: This is extremely important, if we can't reproduce the bug it is very hard for us to resolve it. 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